Grow and measure your store performance with our AI powered products.
Merlin Cloud combines your business’ physical and digital presence through connecting tracking, engagement and sales all in one place.
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Solutions —
VISUALISE
Understanding your store at a glance
Our visualisation tool provides a real-time, top-down view of your store, helping you understand customer flow and optimise layout for better performance. Easily track foot traffic and make informed decisions on store design.
Interactive heatmaps
Room and object mapping
Real-time and historical data
Traffic comparisons
LEARN
Detailed insights into customer behaviour
Our tracking system captures every customer interaction, from product engagement to purchases, providing deep insights into what works and where opportunities are lost. Use this data to refine customer experience and increase sales.
Engagement tracking
Drop-off analysis
Returning customers
Conversion tracking
Product movement
GROW
Boost customer interaction and sales
Adjust store layout, marketing material and products to work with the data. Kiosks and digital signage can also deliver targeted marketing and enhance customer experiences.
CMS controlled kiosks and signage
Product tracking lift and learn
Store layout insights
Product layout insights
Staff rota automation
Frequently asked questions
We have a friendly team of account managers who would love to answer any questions you have along with a complete knowledge base.
Is there a free trial or consultation available for new users?
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How does the real-time metrics and reporting feature work?
Our real-time metrics and reporting feature works by analysing video feeds from the cameras to extract key data points, such as customer foot traffic, dwell time, and product interactions. This data is then processed by our AI algorithms to generate actionable insights, which are then instantly visualised on a dashboard, heatmap or sent in reports.
What types of devices are compatible with Merlin Cloud's platform?
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How quickly can I set up and deploy a campaign using Merlin Cloud?
With Melin Cloud's dashboards you can set up and deploy a marketing campaign in just a few minutes. Every device is remotely controlled though our CMS, you can choose what campaign, location and promotional content can be deployed easily and quickly from any place on earth.
What types of industries does Merlin Cloud support?
Merlin Cloud supports a variety of industries such as; Retail, Hospitality, Warehouses, Restaurants, Pubs & Cafes. Contact us to see how we can provide solutions to your specific industry.
Can I customise the digital experiences for my specific needs?
Yes. Our digital experiences are fully customisable depending on your needs. You can learn more about how we can tailor solutions by getting in contact with a Merlin Cloud expert here.
How does the intelligent heatmap platform work?
An intelligent heatmap platform uses advanced data analytics and AI to visually map and analyse data patterns, providing real-time, actionable insights through colour-coded representations of data intensity or frequency.
What is Merlin Cloud and how can it benefit my business?
Merlin Cloud is an intelligent marketing platform that enhances digital and physical campaigns. It improves sales and reduces costs with AI-driven heatmaps and real-time metrics, helping track customer interactions and optimize energy use efficiently.
