Blog

Retail has more data than ever, from footfall and dwell time to dashboards and reports. Yet many store experiences remain unchanged. This article explores why insight so often fails to turn into action and how small, practical experiments can help retailers move from measurement to meaningful improvement.

Retail is changing fast, and the stores that thrive are the ones that experiment. Instead of relying on guesswork, a test and learn approach helps retailers understand what actually works on the shop floor. From product placement to queue management, small experiments can lead to big improvements, and tools like Merlin Cloud make it easier to learn and adapt in real time.

Great technology does not try to impress you, it simply makes life easier. From calm hotel lobbies to smooth retail checkouts, the most memorable spaces are often those where the tech works quietly in the background. This blog explores why invisible technology creates effortless experiences and how Merlin Cloud supports that comfort behind the scenes.

The best spaces don’t shout, they simply feel right. From hotel lobbies to office lounges, smart design quietly shapes how we move, think, and feel. Drawing from environmental psychology, this piece explores how the science of space helps people stay longer, feel calmer, and connect more deeply with the world around them.

Predictive analytics is helping retailers anticipate demand, cut waste, and create smarter, more sustainable operations. Discover how AI is powering the next generation of retail foresight.

AI is no longer a futuristic concept-it is the driving force behind modern retail. Discover how artificial intelligence improves efficiency, personalisation, and profitability across the entire customer journey.

Retail’s future lies in connection. See how unified commerce and real-time data are helping retailers cut costs, boost loyalty, and build smarter, more human experiences.

The retail industry is heading into 2026 with higher costs, demanding customers and tougher sustainability standards. Discover what challenges are coming and how forward thinking businesses can prepare.