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Footfall and Occupancy Camera Tracking

Use advanced AI camera tracking to analyse trends in your customer behaviour and footfall.

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Summary

What is Occupancy Camera Tracking?

Our footfall tracking software is a perfect solutions for businesses looking to monitor and analyse the number of people within a space at any given time.


You can track footfall and occupancy, use data to assign staff rotas, energy and lighting usage. This can help your business deploy successful marketing campaigns, adjust supply based on traffic hours and optimise staff allocation.


The camera tracking devices use computer vision, AI and machine learning that accurately distinguish individuals and can be integrated with our dashboard to provide customer analytics and store performance data.

Key features

Operations

Operational Efficiency

By analysing foot traffic patterns, retailers can optimise staff scheduling, ensuring adequate staffing during peak hours and reducing labor costs during slow periods.

This ensures that customer service levels are maintained without unnecessary expenditure on labor.

For stores that offer appointments or reservations (such as in-store consultations or services), occupancy tracking can ensure timely service by accurately predicting and managing customer flow.

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Planning

Improved Store Layout and Product Placement

Understanding which areas of the store attract the most traffic allows retailers to strategically place high-margin products in these locations, optimising sales. Additionally, less visited areas can be reconfigured to make them more attractive or accessible.


Heat maps and foot traffic data help retailers design store layouts that are intuitive and easy to navigate. Popular items can be placed in easily accessible locations, while less trafficked areas can be redesigned to draw more interest.

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User Experience

Enhanced Customer Experience

Real-time monitoring of checkout lines can alert staff to open additional registers when needed, reducing wait times and improving customer satisfaction.


Staff can also be alerted to areas where customers may need assistance, enabling proactive customer service. For example, if a customer spends a long time in a specific section, staff can approach to offer help or provide additional information.

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Marketing

Successful Marketing Strategies

If the data shows high foot traffic in store sections on weekends, retailers can schedule special promotions or events during those times to maximise engagement and sales. 



Additionally, real-time data can trigger digital signage to display specific ads or offers based on current store occupancy and customer behaviour, making marketing efforts more dynamic and responsive.

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Security

Loss Prevention and Better Security

By monitoring customer movements and behavior patterns, the system can identify suspicious activities that may indicate potential theft. Unusual patterns, such as loitering in specific areas or repeated visits without purchases, can trigger alerts for store security staff to investigate further.


In case of emergencies, such as evacuations or security incidents, the system can provide real-time data on the number and location of people in the store, enabling a more effective and coordinated response.

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Ready to increase your store performance by 24%?

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Our Solutions

You can use and combine our products in a way that works best for your business. Below is a collection of our favourite solutions

Thanks to Merlin Cloud, I now understand my customers patterns and can therefore increase my sales.

Omar Abdulkarim

Co-founder of Mission Cafe

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Related blog posts

Ready more about how we’ve built camera solutions that can help improve your business and store performance.

Frequently asked questions

We have a friendly team of account managers who would love to answer any questions you have along with a complete knowledge base.

What is a footfall occupancy camera tracking system?

An occupancy camera tracking system uses advanced cameras and software to monitor and analyse the number of people within a retail space, providing data on customer count, movement patterns, and dwell times.

How does occupancy camera tracking work?

The system utilises cameras equipped with AI and machine learning algorithms to detect and track individuals in real-time. It differentiates between customers, staff, and other objects, ensuring accurate data collection.

What types of data can occupancy camera tracking systems provide?

By monitoring queue lengths and foot traffic, retailers can optimise staff allocation, reduce wait times, and ensure a smooth shopping experience. Heat maps can also help improve store layout for better navigation.

How can occupancy camera tracking improve customer experience?

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Are occupancy camera tracking systems compliant with privacy regulations?

Yes, these systems can be designed to comply with privacy regulations. They often use anonymised data, ensuring that individual identities are not recorded or stored.

How can this system help with marketing strategies?

Retailers can analyse foot traffic and dwell time data to deploy targeted promotions and marketing campaigns. Real-time data can also be used to adjust digital signage and in-store advertisements dynamically.

What are the installation requirements for an occupancy camera tracking system?

We easily set up cameras at strategic locations, integrating the system with existing IT infrastructure, and ensuring proper calibration for accurate data collection.

Can occupancy camera tracking systems integrate with other retail systems?

Yes, these systems can be integrated our custom software that connects to the cameras and helps you gain insights and analyse customer data.

What are the cost implications of implementing an occupancy camera tracking system?

Costs can vary based on the size of the store, the number of cameras needed, and the complexity of the system. However, the investment can lead to significant returns through improved efficiency, customer experience, and sales. Contact us to learn about or pricing, or take a look at our program guides to see the subscription prices.

How accurate are occupancy camera tracking systems?

Modern occupancy camera tracking systems are highly accurate, especially when using advanced AI and machine learning algorithms. Accuracy can be further enhanced with proper installation, calibration, and regular maintenance.

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